It was rather an irony that we had to slightly delay the start of last night’s public meeting on FCC’s lamentable performance and what steps can be taken to hold them to account or even remove their franchise. This was because main speaker Norman Baker’s northbound train was delayed. You couldn’t make it up.
The picture [...]
Tags:Chris White·FCC·First Capital Connect·goat pub·Norman Baker·Sandy Walkington
I am still being inundated daily with e-mails and telephone calls about continued erratic performance from First Capital Connect. And their mean and overly complex compensation offer is leaving people frustrated and angry.
The mechanism exists for rail franchises to be handed back if franchisees fail to deliver the promised service. FCC seems to have had [...]
Tags:FCC·First Capital Connect·Marlborough Road Methodist Church·Norman Baker·rail franchise·Sandy Walkington·St Albans