I had not consciously logged First Group’s strapline until I was sitting this afternoon in a Palace of Westminster committee room seeing a set of slides produced by Mary Grant, chair of First Capital Connect and managing director of all First Group’s rail operations.
FCC certainly has “transformed” travel but not perhaps in the way that [...]
Entries Tagged as 'delay repay'
“FIRST – Transforming Travel”
February 2nd, 2010 · No Comments · Sandy's blog
Tags:377 trains·delay repay·FCC·First Capital Connect·Lord Bradshaw·Mary Grant·Neal Lawson·Nigel Quinton·Norman Baker MP·Paul Burstow MP·Sandy Walkington·St Albans·Tom Brake MP
We apologise to passengers for late-running and niggardly compensation
February 1st, 2010 · No Comments · Sandy's blog
First Capital Connect is making a dog’s breakfast of its compensation offer for the months of hopeless service. Why am I not surprised? I am joining Liberal Democrat transport spokesman Norman Baker MP in a meeting tomorrow with Neal Lawson, the new occupant of the FCC managing director’s office, and I will be saying that [...]
Tags:delay repay·FCC·First Capital Connect·Norman Baker MP·Sandy Walkington·St Albans